Just select the “Book Viewing” button on any of our property pages and you can request the best time that works for you.

Our team will then schedule the viewing in and confirm if it can go ahead at that time.

It is really easy to reserve a property; simply send us a message via Sturents, call us or email and a member of our team will organise your contracts.

Before You Have Signed An Agreement

If you have paid a holding payment and then decide to not rent the property then you will not be bound an agreement. The holding payment is only refundable in a situation where we have to withdraw the property from you.

After Signing An Agreement

If you have signed the agreement you are bound by the terms of it and from the start of the tenancy you will be liable for the rent in the agreement.

However if you still need to end the agreement you can do so by finding someone to take the agreement over from you. Once they have signed up you will no longer be liable for your part of the agreement.

We can help find someone to take over an agreement, however make no promises to be able to and until such a point that a replacement resident is found you remain liable for the rental payments.

Absolutely!

You can see a sample contract at this link. Our contracts can be joint for a group taking a house, or can be individual if you just want a room!

We include the guarantor agreement on the contract.

View Sample Contract

Our contract signing process is completely online and very easy.

You will receive an email with a link to log-in to your portal to complete your information for your contract. At this point you will also tell us who your guarantor is and they will get a similar email.

Once all of your information has been entered you can view the contract and sign it online.

Simple!

In order to let you the room or property we need a guarantor for each resident to guarantee your rent. This means that you can rent a property from us even if you don’t have a credit score.

It is important to note that we do not ask your guarantor to guarantee the rent for the whole property, only for you.

If you do not have a guarantor you can easily sign up with Housing Hand through our system, or we can discuss larger upfront rent payments.

Once you and your guarantor have signed the contract, and the rest of your group if your contract is joint, then it is signed by us and the house is officially yours!

We will be in touch a few months out from move in with our resident guide and some other great tips before moving in.

Unfortunately, you are committed under the tenancy agreement to pay the full rent.

If you find a new resident, we’ll let you out of your agreement from the day they move in, and refund you any unused rent that you’ve paid in advance (minus a £50 admin fee)*.

We cannot refund your rent until you have found someone to take over your tenancy agreement, their booking is confirmed and they have paid the first instalment of their rent.

If you have a valid UK Guarantor, you can choose to pay your rent in three instalments, which are due in September, January and April.

If you don’t have a valid UK Guarantor, you are required to pay the full rent before the 1st of August.

Please note you must have paid the rent due by the time you arrive to check in.

Other instalment options may be available, such as monthly but this needs to be discussed with us first so please contact us.

Your rent includes the following:

Electricity, Gas (if applicable), water, tv license.

We provide the following free of charge:

Broadband

Holiday clean (once during Christmas and Easter break)

If you are a student you are exempt from council tax. All we need is a council tax exemption certificate from your University and we will apply for the exemption for you.

If you are not a student then you will be liable for the council tax for the property. Often the council tax is demanded from the owners and then we will invoice this amount from you.

If you are the only non-student in a property with students you are often eligible for a 25% council tax discount.