How To Work Your iLoqs
We Are Kin uses a state-of-the-art locking system across our portfolio of houses allowing you to unlock your house and room with just your phone, no keys necessary.
Our iLoqs are brand new technology from Finland utilising battery free NFC technology.
Our digital locks mean that if you lose your phone, we can temporarily provide access to your locks to one of your housemates to ensure you aren’t locked out. This helps to avoid costly call out and locksmith charges for you if you were to lose a key.
iPhone
The locks require an iPhone 7 and above to work. How do you know? If your phone has Apple Pay then it will work with iLoq.
Make sure your phone is running the latest version if iOS
Android
You need to make sure your Android phone has NFC capabilities. Again, if you have the ability to use Android Pay then your phone will work
Make sure your Android phone is not rooted. The app can’t be installed on rooted phones as the device is exposed to security threats.
Make sure that your phone is running the latest available version of Android.
iPhone
Open the app on your phone
In the first instance when you open the app, please make sure you are connected to the internet so your phone can verify the permissions.
After this the key will work whether you have internet or not.
Press the “Tap to use the lock” button. You will receive a pop up telling you your phone is ready to scan.
Hold your phone up to the lock (for between 3 and 5 seconds usually) to unlock the door
– It is very important that you hold the right part of your phone up to the lock.
For iPhones you need to hold the top of the phone to the lock. This is because the NFC chip is at the top of the phone behind the speaker.
iPhone Video Demonstration – Click Here
Android
On Android you may not even need to open the app. You should just be able to hold your phone up to the lock and it will open. If it doesn’t work in this way then just open the app and hold the phone up to the lock.
Hold your phone up to the lock (for between 3 and 5 seconds usually) to unlock the door.
– It is very important that you hold the right part of your phone up to the lock.
For Android phones you need to hold the back of the phone to the lock. The NFC chip tends to be in the middle or bottom third of all Android handsets.
You can find your NFC location at the links below
Sony – Find the “N” on the back of the device
LG – This should be on the top of the phone at the back
Android Video Demonstration 1 (Bottom NFC Location) – Click Here
Android Video Demonstration 2 (Middle NFC Location) – Click Here
Once you have access simply grab the black disc and turn it to the left to unlock the door.
After that just use the handle as you normally would do.
